8
Safety and structural
Fire extinguisher, smoke detectors in every room, a clear exit, no exposed wiring, tested balcony railings. A failure here is a refusal to list.
OUR PROCESS
47 things checked. By hand. Every time.
Before any home is listed on Wu and Kin, Trang walks through it with a clipboard and stays for an hour.
The seven categories, 47 checks
6
Locks and security
Deadbolts on both sides, keys tested, window and balcony locks, working building access, bedroom doors that latch.
7
Plumbing and water
Hot water timed at every tap, drains run, toilet refills, no water damage, the washing machine run through a full cold cycle.
6
Electrical and connectivity
Every outlet tested with a charger and a lamp, every light checked, WiFi measured in every room, internet speed recorded on the card.
8
Furniture and fittings
The mattress rated for stains and sag, linens counted, the sofa checked, the kitchen confirmed to actually cook, towels counted.
5
Environment
Noise measured at 9pm with a decibel meter, daylight timed, ventilation confirmed, and a check for mold and pests in every room.
7
Trang's neighborhood walk
The final hour, outside. The store, the late food, the transit, the park, whether it feels safe to walk alone at night, and one thing that surprised her.
Forty minutes in, she stops writing
The house was empty and the light was moving across the floor. Trang had been inside for forty minutes when she sat down and stopped writing, because the last part of the work is not writing. It is listening.
She listens for the alley below the kitchen window, when the motorbikes start and when they go quiet. She has already measured the internet and clocked how long the hot water takes to arrive. She knows by now whether the morning light reaches the sofa and whether the bedroom curtains make the room dark enough to sleep. Forty-seven things, checked by hand.
Later, in a café around the corner, she writes the listing. Specific things: the kind a person two thousand miles away, deciding whether to live here for six months, would actually want to know. Not “stunning views.” Not “luxurious finishes.” The words that, by repetition, have stopped meaning anything. She writes what is there.
The seven categories
The inspection takes 60 to 90 minutes per home and covers 47 specific checks across seven categories. The first six produce numbers and pass or fail results. The seventh is Trang’s walk around the block, and it produces one sentence: the single thing that surprised her about the building or the street. That sentence goes on the card in italics, with her name and the date she stood there.
A failure in category one, safety, is a refusal to list. So is a failure in category seven, the neighborhood walk. The middle five allow the landlord to fix the problem and have it reinspected before the home goes live.
What “45 of 47 passed” means
When a card says “47 of 47 passed,” every check came back clean or was fixed and reinspected before listing.
When a card says “45 of 47 passed,” two checks failed and the landlord chose not to fix them. Those two are named, by number, on the listing page. The home is still offered, and the tenant knows exactly what they are accepting. The promise is not that every home is perfect. The promise is that you will never find out about a problem after you have paid.
The person, not the badge
The inspection works because a named human does it. Trang is real. Her name on a card means she walked the home, measured the noise, and decided you would be okay living there. If she ever hands the work to someone else, that person will be named too. We do not verify by team. We do not verify by icon. A person walks in with a clipboard and writes down what is actually there.
Questions people ask
Who is Trang?
She is a co-founder of Wu and Kin and the person who inspects every home before it is listed. Her name and the date appear on the card of any home she has walked. As we grow into Đà Nẵng and Hà Nội she will train and name the inspectors there too.
What if a home fails the inspection?
If it fails on safety or on the neighborhood walk, we do not list it. If it fails elsewhere and the landlord fixes the problem, we reinspect and then list it. If the landlord will not fix it, we either list the home with the failures named on the page or we walk away. We will lose a listing before we soften the standard.
Can I see the full checklist?
Yes. The 47 points are published, grouped into the seven categories above. The moat is not the list. Anyone can copy a list. The moat is a named person actually doing all 47, every time.
Is the inspection card marketing?
No. It is the trust mechanism of the company written down as a checklist. The internet number is a real measurement. The noise figure is a real reading taken at 9pm. The quote is a real observation Trang wrote standing on the street. If any of it were invented, the whole thing would be worthless.
Do you inspect a home again after a tenant moves in?
The relationship lasts the length of the stay, not the length of the signing. We keep a maintenance schedule on every home and we hold ourselves to a response time when something breaks. Month seven is when the work begins, not when it ends.